ONFA Privacy Policy

For the purposes of this policy, “Personal Information” refers to any information that can be used to identify you as an individual, such as your name, address, email address, occupation, and other relevant details.

  1. Purpose of the Privacy Policy

This Privacy Policy outlines the types of personal information we may collect about you and how such information is used; how we process IP address data and use cookies on our platform; your rights and responsibilities when providing information to us; our commitment not to disclose your personal information to any third party without proper authorization; your ability to access, update, correct, or delete your personal information; and the security measures we implement to prevent unauthorized access, loss, misuse, or alteration of personal information under our control.

  2. Collection and Use of Personal Information

We may collect your Personal Information when you use our website, open an account to access the Platform, or carry out any transactions on the Platform.

The types of Personal Information we may collect include, but are not limited to: your full name; profile photo; residential address; phone number; email address; banking information, including account numbers; and your date of birth.

We may use your Personal Information for the following purposes: to enable you to open, access, and operate an account on the Platform; to assist you in completing transactions on the Platform; to communicate with you in response to inquiries or support requests; to provide guidance and instructions on how to use our website and services; to comply with requests or requirements from regulatory authorities; to provide you with information about products, services, and promotional programs that may be of interest to you from us or third parties, provided that you have consented to receive such communications; and to conduct market research activities, such as surveys and analysis of user needs, feedback, and overall platform performance.

 

  3. Cookies

We use a browser feature known as “cookies” to assign a unique identifier to your computer or device. Cookies are small data files that are typically stored on your device’s hard drive. The information collected through cookies is used to evaluate website performance, analyze usage trends, and manage the Platform. Data obtained from cookies helps us identify which sections and pages of our website are visited most frequently, as well as any difficulties users may encounter when accessing the website. Based on this information, we can improve your user experience by identifying and delivering the most requested features and content, and by addressing accessibility or usability issues. We also use cookies and/or web beacons, which may be embedded in emails, to help confirm email delivery and response rates, and to provide you with a more personalized experience when interacting with our website. In addition, we work with third-party service providers to better understand how users interact with our website. These service providers may place cookies on your device and receive selected information that allows us to understand which websites users visit beyond our Platform, which products are viewed, and general transaction-related data. These providers analyze the information and provide us with aggregated reports. The insights and analytics provided by these service providers help us understand the value our website delivers to users and how we can further enhance that value. Information collected by third-party providers may be linked to or combined with information we collect from you when you use the Platform. Our service providers are contractually restricted in how they may use the information obtained from our website. The identities of these service providers will be disclosed to you before you consent to the use of cookies.

 

  4. Rights and Obligations When Providing Information to Us

Your Rights

Right to be informed:
You have the right to be informed about how your personal data is processed. Upon your written request, we will inform you of the personal information we hold about you, how it is used, and whether it has been disclosed. We will also provide you with a copy of your stored personal data. A small administrative fee may apply for accessing this information.

Right to consent:
You have the right to give or refuse consent to the processing of your personal data. Silence or lack of response will not be considered as consent.

Right of access:
You have the right to access, review, and request corrections to your personal information, or request that we provide your personal data to you.

Right to withdraw consent:
You have the right to withdraw your consent to the collection or processing of your personal data at any time.

Right to erasure (right to be forgotten):
You have the right to delete or request the deletion of your personal data in accordance with applicable laws.

Right to restrict data processing:
You may request that we limit the processing of your personal information in certain circumstances.

Right to data portability:
You have the right to request a copy of the personal information that you have previously provided to us.

Right to object to data processing:
You have the right to object to or file a complaint regarding the processing of your personal data, particularly to prevent or limit the use or disclosure of your data for advertising or marketing purposes.

Right to complaints, reporting, and legal action:
You have the right to file complaints, reports, or initiate legal proceedings in accordance with the law if you believe your personal data has been used improperly or without your consent.

Right to compensation:
You may request compensation for damages, in accordance with applicable laws or agreements between the parties, if we violate personal data protection regulations.

Right to self-protection:
You have the right to protect your personal data as permitted by law.

You may exercise your rights by submitting a request to support@onfa.io. All requests will be processed within 72 hours from the time we receive them.

Your Obligations

• Protect your personal information and request that relevant organizations and individuals do the same.
• Respect and protect the personal information of others.
• Provide complete and accurate personal information when consenting to data processing.
• Comply with all applicable laws and regulations related to personal data protection.

 

  5. Disclosure of Personal Information

We use your personal information only for the purposes that were communicated to you at the time you provided the information, and/or for the purposes described in this Privacy Policy, and/or as required by applicable laws and regulations.

We are the sole entity responsible for controlling and processing your personal information. With your prior consent, we may share the personal information you provide with our affiliates, agents, representatives, trusted service providers, and contractors for limited and legitimate purposes.

We may also disclose users’ personal information to law enforcement agencies or regulatory authorities when required by law.

Any third party that receives or is granted access to personal information is required to protect such information and may only use it to perform services for you or for ONFA.io, unless otherwise required or permitted by law. We ensure that all such third parties are informed of their obligations under this Privacy Policy.

We will enter into contractual agreements with these third parties to ensure that any personal information disclosed to them is handled in accordance with this Privacy Policy.

 

  6. Security

We have implemented appropriate technical and organizational security measures to protect your personal information and to safeguard it against loss, misuse, unauthorized access, alteration, or deletion. Only authorized employees of ONFA.io are permitted to access your personal information, and all such employees are required to maintain strict confidentiality.

 

  7. Personal Data Retention

We will retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy and to comply with applicable legal and regulatory requirements. In accordance with our record-retention obligations, we will retain account information and personal data for a minimum of five (5) years after a user closes their account.

 

  8. Outstanding Liabilities and Risks

There may be additional risks or liabilities that are not explicitly identified or foreseen in these Terms of Use.

 

  9. Marketing Communications

You have the right to request that we stop processing your personal information for marketing purposes. You may exercise this right by selecting the relevant options on the forms we use to collect your personal data. You may also opt out at any time by contacting us via email at support@onfa.io.

 

  10. Data Processing Period

Your data will begin to be processed from the moment you complete the submission of information on our platform and will end once your account closure request has been fully processed. During the period in which your account remains active, your information will be processed and used for the purposes stated above, including enhancing platform security and protecting your assets.

 

  11. Changes to This Policy

ONFA.io reserves the right, at its sole discretion, to amend, supplement, update, or modify our policies, content, information, promotions, disclosures, disclaimers, and website features at any time without prior notice. If we make changes to this Privacy Policy, we will take reasonable steps to notify users through announcements on our website and will publish the updated Privacy Policy accordingly.

 

  12. Contact Us

If you have any questions, comments, or concerns regarding this Privacy Policy and/or our activities on the Platform, please contact us at:

Email: support@onfa.io